HP Care Pack - 4 Year - Service

  • Part: 1306327
  • Model: U7927E

Availability

Always Available
Product is available and will be delivered in an agreed timeframe

Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.

  • General Information
    • Manufacturer
    • HP Inc.
    • Manufacturer Part Number
    • U7927E
    • Manufacturer Website Address
    • http://www.hp.com/au/
    • Brand Name
    • HP
    • Service Name
    • Care Pack
    • Product Type
    • Service
  • Service Information
    • Service Main Type
    • Exchange
    • Service Sub Type
    • Electronic and Physical
    • Service Characteristic
    • Parts
    • Service Description
    • 9x5 Next Business Day
    • Service Details
    • Remote problem diagnosis and support:
      HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

      Next Business Day Exchange:
      If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time.

      Standard business hours coverage:
      Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.

    • Provided Support
    • Configuration
    • Troubleshooting
    • Phone Support
    • Service Availability
    • 9 x 5
    • Service Response Time
    • Next Business Day
    • Service Location
    • On-site
    • Service Duration
    • 4 Year
    • Product Supported
      • HP Business Desktop PC ThinClient series